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Being of Japanese descent, finding a home where the staff spoke her language, served delicious daily Japanese meals and provided wonderful cultural activities and entertainment were a top priority. Lisa's Daughter My mother was a longtime resident at the Kokoro Assisted Living facility in San Francisco for many years.įinding Kokoro was an absolute God-send for my mother in so many ways. The staff who do care need to support each other.

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Good staff just leave! Resident who need care can not do anything and lazy staff know how to lie. Nothing happens if you don’t do your job. Left for hours in the dining room, or in dirty diapers in rooms. Feel sorry for residents who don’t have families. Its true that she thinks people are out to get her. But staff so tired and scared that she watching every move on the cameras. told staff to smile more because they need to fill the rooms. They get the employee of month award along with everyone else. Families could name her also because everyone knows this is the E.D. does nothing about it!!! Sleep on shift, boss people around, take advantage of old folks hey no problem because you are good to the ED!!! Staff know who this is. who is dangerous because she cuts corners and takes advantage. Staff are SCARED but can tell you about management change and turnover. If you do not trust this review, talk to family. When you read this there is probably someone else who left! This is assisted living facility not a hotel or homeless shelter! Now there is no social director! Awesome volunteers have left! They left FRUSTRATED! Families miss them. Runs the place with the least amount of staff and gives perks to henchies. Family and staff folks who did not trust her then. People didn’t find out until it was ON KRON NEWS.

Didn’t think it was important to tell families. Someone broke into Kokoro and assaulted a resident.

Hid in office and he pretty much only talked to ONE residents. Recently the ED who had been there for years retired. SF Resident The folks who live here and their families are super sweet.